Project Summary

The initiative aims to develop a comprehensive education framework for ambulatory care by integrating AAACN resources with the Nursing Professional Development (NPD) model. The primary objective is to address the inconsistencies in staff education across certified and non-certified members. By standardizing educational pathways, the initiative intends to improve patient outcomes, staff competency, and retention, and enhance onboarding and professional development. The project is targeted at ambulatory care staff, nurse educators, and patients, with success metrics including increased certification rates, patient satisfaction, and staff retention.

App Features

1. Collaborative Messaging or Community Features:

   • Purpose: To facilitate ongoing learning, shared experiences, and peer support among clinical staff and nurse educators.
   • Reasoning: Given the educational and developmental goals of the project, a collaborative messaging or community feature would foster a culture of continuous improvement and knowledge sharing among team members. This type of environment would be vital for bridging the education gap between certified and non-certified staff.
   • Benefit for Sutter Health: Such features would align with Sutter Health's culture of collaborative learning and continuous professional development, reinforcing their brand as a leader in empowering healthcare professionals through community-driven learning.

2. Onboarding App:

   • Purpose: To streamline the onboarding process by integrating educational content, competency checklists, and access to resources.
   • Reasoning: Incorporating an onboarding module would standardize the induction experience, ensuring that both new hires and existing non-certified staff gain access to the same high-quality educational resources as certified members. This would reduce variability in staff competency and enhance efficiency.
   • Benefit for Sutter Health: Standardized onboarding supports a consistent care experience across different ambulatory care centers, strengthening Sutter Health’s commitment to high-quality patient care and staff excellence.

3. Care-Giver App:

   • Purpose: To provide educational materials, best practices, and certification prep in an easy-to-use mobile format for clinical staff.
   • Reasoning: Having a dedicated app for caregivers will help them learn at their own pace, track their certification progress, and access AAACN resources conveniently.
   • Benefit for Sutter Health: This feature would position Sutter Health as a forward-thinking organization that prioritizes accessibility and staff development, directly impacting staff satisfaction and patient outcomes.

4. Online Education App:

   • Purpose: To serve as the central hub for accessing AAACN educational content, certification prep, learning modules, and competency assessments.
   • Reasoning: Given the focus on leveraging AAACN resources, an online education module would help streamline access to these materials, making the learning experience more engaging and easy to navigate.
   • Benefit for Sutter Health: Establishing an app that embodies a clear educational pathway aligns with Sutter Health's branding as a pioneer in healthcare innovation and staff professional development, showcasing their commitment to excellence through continuous education.

Benefits

Combining collaborative messaging or community features, an onboarding module, a care-giver module, and an online education hub would best serve the objectives of the project. This integrated approach would ensure that educational resources are accessible, onboarding is efficient, and learning remains ongoing, all while fostering a community culture.

1. Benefits to the Project:

• Elevated Learning: Community features can help elevate learning through shared experiences.
• Streamlined Onboarding: Standardized onboarding content ensures new staff quickly reach expected competency levels.
• Accessible Education: Caregiver and education modules provide convenient, ongoing access to learning materials and progress tracking.

2. Supporting Sutter Health's Culture and Brand:

• Continuous Improvement Culture: Community and education features directly support the culture of continuous improvement.
• Professional Development and Retention: By providing a clear learning path and structured onboarding, the app reinforces Sutter Health's commitment to employee growth and professional development, which is key for retention.
• Brand Positioning: By combining robust education, community, and onboarding, Sutter Health enhances its reputation as a leader in innovative healthcare staff development.