Project Summary

The initiative proposes a mandatory in-person/Zoom hybrid leadership training program for all leaders at Sutter Health. The goal is to foster individual team relationship-building, values alignment, inclusion, and promote positive well-being through a customized, regional focus. It aims to move away from generic burnout solutions like mindfulness sessions and focuses on meaningful leadership development rooted in concepts like neuroplasticity, delivered by leadership and behavioral science experts. The intended impact includes improving employee and clinician happiness, reducing burnout, and ultimately increasing patient satisfaction and care outcomes.

Recommended App Features

1. Collaborative Messaging or Community Features:

   • Purpose: To facilitate ongoing conversations among leaders and across teams to sustain the positive behavioral changes fostered by leadership training.
   • Reasoning: A community platform where leaders can share experiences, ask questions, and offer support will keep the momentum of the training alive. This will help leaders feel part of a cohesive movement rather than isolated regional teams, increasing accountability and support across the system.
   • Benefit for the Project: It sustains the impact of training sessions, enables leaders to continually learn from each other, and creates a shared community for ongoing leadership development and well-being.
   • Benefit for Sutter Health Culture: Collaborative messaging supports a culture of connection and continuous growth, fostering open dialogue that can break down silos and unite leaders under shared goals.

2. Onboarding App:

   • Purpose: To onboard new leaders and provide an introduction to Sutter Health's leadership values, purpose, and training tools in a cohesive manner.
   • Reasoning: Given the emphasis on personalized and high-quality leadership, an onboarding app can provide new leaders with foundational tools and insights about the culture at Sutter Health, preparing them before they attend in-person sessions.
   • Benefit for the Project: Standardizes the onboarding experience and ensures new leaders are well-versed in Sutter Health’s expectations and leadership philosophy, ensuring smoother integration into their roles.
   • Benefit for Sutter Health Culture: Aligns new leaders with the organization's cultural focus on values, positive psychology, and regional sensibilities, reducing the learning curve and promoting more immediate engagement.

3. Online Education App:

   • Purpose: To deliver ongoing leadership content, including recordings of sessions, reading material, and interactive modules for leaders to deepen their understanding of neuroplasticity, positive psychology, and regional leadership dynamics.
   • Reasoning: Having an online repository of content will make leadership training more flexible, allowing participants to revisit training sessions, reinforce learning points, and continue growing at their own pace.
   • Benefit for the Project: Provides sustained and flexible access to expert content, allowing leaders to build upon the concepts introduced during initial sessions and quarterly check-ins.
   • Benefit for Sutter Health Culture: Reinforces Sutter’s commitment to high-quality, life-long learning for leadership, promoting a culture where leaders are empowered with knowledge and are continuously supported in their growth journey.

Recommended App Mix and Benefits

A mix of collaborative messaging/community features, an onboarding app, and an online education component would be most suitable to support the goals of this leadership program.

1. Benefits to the Project:

• Ongoing Engagement: Collaborative messaging fosters sustained support and knowledge sharing, keeping leaders engaged long after initial training.
• Seamless Onboarding: The onboarding app provides a structured approach for introducing new leaders to Sutter Health’s unique leadership principles.
• Continuous Learning: The online education component allows leaders to deepen their knowledge, revisit key concepts, and track their personal growth.

2. Supporting Sutter Health's Culture and Brand:

• Community and Collaboration: The community aspect aligns with Sutter Health's values of collaboration and interconnectedness among healthcare leaders.
• Empowered Leadership: The onboarding and educational content underscore Sutter Health’s dedication to creating empowered leaders who are aligned with the organization's values, driving both staff satisfaction and patient care outcomes.
• Leadership Excellence: This integrated app suite helps establish Sutter Health as a leader in organizational culture and employee well-being, enhancing its brand as an innovative and employee-focused healthcare provider.